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4114 E. Washington Ave.
Madison, WI, 53704
United States

(608) 241-3406

Warranty and Returns

RETURN POLICY:

Items can be returned within 7-days of purchase for a full refund. However, we may provide refunds in special circumstances.

Warranty:

Condon's has a wide array of items ranging from men's watches to 2 CT diamond rings. That noted, warranty's are not uniform for all of our products. Listed below are descriptions of our warranties:


Diamond Warranty:

We have a life-time diamond warranty for customers who bring their diamonds in to get checked every 6-months. Diamonds are precious stones and must be regularly examined to ensure that they maintain high-quality. However, this strictly pertains to normal wear and tear of the jewelry and excludes all incidences that caused traumatic impact to the stone(s).


Gold Warranty:

All Leslie 10kt and 14kt gold includes a life-time warranty! Click here to check out our Leslie Gold Collection! 


Silver Warranty:

Sterling silver warranties vary depending on the designer. However, our Leslie collection includes a life-time warranty! Click here to check out our Leslie Silver Collection! All other designers do not have a warranty. 


Watch Warranty:

Because watch warranties vary by the designer, listed below are the designers we carry and their warranties:

Citizen: 6-yr warranty on the movement 

Accutron: 5-yr warranty on the movement

Bullova: 3-yr warranty on the movement

Wittnauer: 3-yr warranty on the movement